Bk991 Terms & Conditions — Complete & Transparent

To register on bk991, you must meet the following requirements and provide accurate information in the registration form. Registering with false or incomplete information may result in account closure at any time.

Key Registration Requirements

• You must be 18 years of age or older.
• Each person may only hold one account. Creating multiple accounts using the same name, address, phone number, email, or payment method is strictly prohibited.
• You must provide your full name, mobile number, and date of birth accurately.
• Online gaming must be legally permitted in the country where you reside.
• Opening an account on behalf of or as a representative of another person is strictly prohibited.

KYC Verification

For security purposes, bk991 may request the following documents to verify your identity at any time:

• Copy of National ID (NID) or passport
• Recent bank statement or utility bill (for address verification)
• Proof of Payment Method Ownership

Withdrawals may be held until KYC verification is complete. Please have the required documents ready in advance.

Bk991 is firmly committed to the protection of minors. The platform is strictly off-limits to anyone under the age of 18. Any violation of this policy will result in immediate account closure and all funds may be forfeited.

Bk991 may request a copy of valid identification at any time if age verification is deemed necessary. Your account may be temporarily suspended while the verification process is underway.

Depositing funds at bk991 is simple and secure. We currently support the most popular mobile banking services in Bangladesh.

Accepted Payment Methods

• BKash (Personal & Merchant)
• Nagad
• Rocket (DBBL Mobile Banking)
• Bank Transfer (selected banks)

Deposit Limit

• Minimum deposit: ৳200
• Maximum single deposit: ৳50,000
• Daily maximum deposit: ৳2,00,000

All deposits must be made from a payment account registered in your name. Third-party payments are not accepted and any such transactions will be reversed.

Withdrawing funds from bk991 is a simple and transparent process. However, certain conditions must be met to help keep our platform free from fraud.

Key Withdrawal Requirements

• Minimum withdrawal amount: ৳500
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held pending completion of KYC verification.
• Wagering requirements must be met before bonus funds can be withdrawn.

Processing Time

• BKash & Nagad: typically 15–30 minutes
• Rocket: 30–60 minutes
• Bank Transfer: 1–3 business days
• Priority processing for VIP members

Bk991 reserves the right to temporarily hold withdrawals and request additional verification if fraudulent activity is suspected. This is done in the interest of all users.

Bk991's bonus and promotion offers provide added value for users. However, each bonus comes with specific terms that must be followed.

Welcome Bonus

New members receive a 100% bonus on their first deposit (up to ৳5,000). To withdraw this bonus, a wagering requirement of 10x the bonus amount must be met.

General Bonus Rules

• Each bonus offer has a set expiry date, after which the bonus will be automatically cancelled.
• Multiple bonuses cannot be active at the same time.
• A maximum bet limit may apply to wagers placed using bonus funds.
• If bonus abuse is confirmed — including arbitrage betting or the use of multiple accounts — the bonus and any associated winnings will be forfeited.
• Bonus funds must be wagered on eligible games — full details are listed on each bonus offer page.

Bk991 has a set of fundamental rules governing betting and gaming on the platform, in place to ensure fairness and good order.

General Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Minimum bet: ৳10; Maximum bet: varies by game and market.
• Bk991 reserves the right to void any bets placed at incorrect odds due to a technical error.
• Bk991 is not liable for bets lost due to internet disconnection during in-play betting.

Live Casino & Slots

• All games are RNG-certified and regularly audited.
• If you lose connection during a game, your progress will be saved on the server and will resume normally once you reconnect.
• Progressive jackpot winnings will be credited directly to your account.

Bk991 is committed to maintaining a fair and secure platform. The following activities are strictly prohibited and may result in account closure as well as legal action:

• Claiming bonuses through multiple accounts
• Use of stolen or unauthorized payment methods
• Money laundering or transactions involving illicit funds
• Using automated bots or software to play games
• Exploiting technical vulnerabilities in the platform to gain an unfair advantage
• Harassment of other users or staff members
• Operating an account using false information
• Arbitrage Betting or Bonus Abuse

Bk991's risk management team monitors suspicious activity 24/7. Any unusual activity detected may result in the temporary or permanent suspension of an account.

You may request to close your account at any time. Contact our support team and the process will be completed within 24 hours.

Reasons bk991 May Close Your Account

• Upon confirmed breach of Terms and Conditions
• KYC verification failure or submission of false information
• Extended inactivity (12 months)
• By court order or regulatory authority directive
• Involvement in fraudulent activity

Upon account closure, any verified balance (excluding bonuses) will be returned through the standard process, unless forfeiture applies due to a breach of these terms.

Bk991 treats responsible gaming not just as a policy, but as a culture. We want your experience to always be enjoyable — never a burden.

Available Protection Tools

• Deposit Limit: Set a daily, weekly, or monthly limit.
• Session Limit: Set a time limit for your gaming sessions in advance.
• Loss Limit: Betting is automatically stopped once losses exceed a specified amount.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Deactivate your account for anywhere from 6 months to permanently.

If you suspect a gambling problem or need support, reach out to our team. We're here to help, no questions asked.

Bk991 takes the protection of your personal data seriously. Information we collect is used solely for service improvement and identity verification.

What Information We Collect

• Personal details provided at registration (name, phone number, date of birth)
• Documents Submitted for KYC Verification
• Transaction History & Payment Details
• Device information & IP address (for security purposes)

Limits on Data Usage

• Your information will never be sold to third parties.
• Information may only be shared when required by law or a regulatory authority.
• Only the minimum necessary information is shared with trusted payment partners for payment processing purposes.

For our full data protection policy, visit our Privacy Policy View the page.

We are committed to resolving any issues or complaints directly and promptly. bk991's dispute resolution process is transparent and fair.

Complaint Submission Process

1. Start by sending a description of your issue via our live chat or email.
2. Our support team will provide an initial response within 48 hours.
3. Complex cases will be escalated to senior management.
4. A final decision will be communicated within 7 business days.

If you are not satisfied with the internal resolution, you have the right to appeal to the licensing authority. Any legal disputes arising from these terms will be governed by the laws of the relevant jurisdiction.